Accessing our services

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We aim to make it easy for patients to access our dental services in a timely and appropriate manner.

Appointments

Appointments can be made by:

  • Calling our practice during opening hours
  • Booking in person at reception

Urgent appointments are prioritised based on clinical need.

Opening Hours

Our current opening hours are displayed:

  • On the practice entrance
  • At reception
  • On our website on the footer

We welcome new patients. Information regarding registration, appointments and what to bring to your first visit is available from our reception team.

Accessibility and Support

We support patients with diverse needs and encourage patients to advise us of any assistance they may require. This may include:

  • Additional appointment time
  • Support persons attending appointments
  • Communication or mobility support

Services for CDBS & DVA Patients

Our clinic is proud to provide dental care for patients eligible under the Child Dental Benefits Schedule (CDBS) and the Department of Veterans’ Affairs (DVA). We offer tailored services for CDBS and DVA patients, including assistance with claiming benefits and ensuring access to appropriate dental treatments.

Fees and Payment

Our clinic accepts the following payment methods:

  • Cash

  • Eftpos / Debit cards

  • Credit cards (Visa, MasterCard, American Express)

  • HICAPS – for on-the-spot private health fund claims

  • Direct bank transfer (for account holders preferring this option)

If you require further information about payment options or processing claims through your health fund, please contact our reception team.

We believe in complete transparency. Our fees reflect the quality of materials and care we provide. As every smile is different, we cannot provide exact costs online. However, we will always provide you with a written estimate of fees for any treatment before we begin, so you are fully informed.

Contact Details

To contact the practice:
Phone: (03) 9347 5513
Address: 63 Nicholson Street, Carlton VIC 3053